Published on 18 March 2014
WHAT IS SERVICOM?
SERVICOM means Service Compact. SERVICOM is a social contract between the Federal Government of Nigeria and its people. Compact is a formal agreement between two or more people. Hence, SERVICOM is a Service Compact (Agreement) between the Federal Government and the Nigerian people. SERVICOM is the engine for quality and efficient service delivery.
SERVICOM enhances the right of Nigerians to demand for good services and challenge service failure. Details of these rights are contained in Service Charters which are now available in all government agencies where services are provided to the public. The charters tell the public what to expect and what to do if services fails or falls short of their expectation.
You may read more about the unit by visiting the servicom website